Missie attended Caroline’s puppy class for six weeks. We found it very helpful and educational in training our Yorkshire Terrier, Missie, who is a very hyper-active dog. Also the information Caroline gave us was of a very high standard. Caroline was very patient and very knowledgeable.

Both Stewie (18 month old Jack Russell Terrier) and Ollie (7 month Lurcher x) have been attending classes with Caroline at Cardiff Canine Citizens since they were adopted as puppies from Cardiff Dogs Home. Stewie absolutely loves all the classes he has attended particularly Wag it games, and it is so good to see what could be a very mischievous little terrier if left to his own devices, get mental stimulation from learning new and fun activities and thoroughly enjoying himself at the same time! Ollie is a bit slower at learning than his older brother from another mother, but thanks to attending classes his obedience is very good and he is always complimented on his lovely attitude towards strangers and general manners when we’re out on walks. Both would be very different dogs in themselves and behaviour wise if they had not attended Cardiff Canine Citizens, we cannot recommend Caroline highly enough. She is very knowledgeable and offers advice tailored to each dog. We now travel an hour each way to classes due to moving house, and this is purely because of how much both we and both the dogs enjoy the classes and the benefit that they achieve from attending is more than worth the travel.

Patch is a very energetic little Jack Russell terrier. Right from the word go we knew that we didn’t want to be one of those people you see out and about where their dogs are more in control or indeed just uncontrollable. We took the decision to socialise Patch as early as possible and get help with basic training. We asked our local vets who immediately recommended Caroline and Cardiff Canine Citizens as one, if not the best classes for dog training in South East Wales. So we booked Patch into the Puppy foundation class and off we went. Our first session included lots of theory and basic do’s and dont’s regarding your dog. All very useful information and immediately usable. We then took Patch along to the first actual session where we were flabbergasted to find that Patch could be taught to sit, lie down amongst other things in under an hour!!. The social side was really good too, Patch met a variety of other dogs, all bigger than him which has helped put him in his place! The lessons carried on over six weeks, and were always fun, and in a controlled environment. Whenever anyone had questions or problems Caroline would not only be able to tell you the answer but the underlying reason which made things understandable and left no room for doubt. Over the six weeks Patch has come on in leaps and bounds, he’s a very sociable little dog now and is mostly very well behaved (He is a terrier so he does have a stubborn streak.. ) He knows whats expected of him thanks to things we learned in class and this in turn makes his and our lives better. We are so pleased with Cardiff Canine Citizens that we’ve decided to take Patch along for further classes and now that he has his Foundation certificate we have already enrolled him up for the puppy returners Bronze level class. We cannot recommend Caroline and Cardiff Canine Citizens enough!! A quick note – Cardiff Canine Citizens don’t just offer puppy training, but also work with adult dogs, rescue dogs and even have classes for dogs with problem behaviour. We understand that agility classes etc are also on offer so may go down that route too. Once again a huge thank you to Caroline.

Caroline and her team have been absolutely fantastic from the start. Their advice and guidance is practical, easy to understand and absolutely imperative to ensuring your dog is well trained and most importantly, happy. We both love going to the classes and have learnt so much in a short space of time (and have had a good laugh along the way!). I cannot recommend Cardiff Canine Citizens enough for any dog owner.

Just to say a huge thank you to Caroline for all her help with making my gorgeous girl ‘Princess Dora’, now an 8 month old Shih Tzu, a good citizen. We have been through the KC Puppy Foundation Level class and have just completed the KC Bronze award. I had never had a dog before Dora and so did not have a clue where to start. Within days of having Dora back in March I had a very helpful call with Caroline with some good advice, even at that stage for example about how to settle her at home over the first few weeks, vaccinations etc. Through puppy class and Bronze I picked up loads of tips and advice on dealing with issues such as recall and house training, although that area still needs some work, and learning to control Dora more, for example when going through a door or at a road. It’s been absolutely brilliant and Dora has come on leaps and bounds and I feel that I have also come on leaps and bounds as an owner.

Through the classes I have met some new friends, along with Dora, who we meet up with regularly for walks and coffee. That side of it has also been invaluable as we share experiences and tips etc.. Ooh and the odd glass of wine.  (for us not the dogs of course)

Ooh and a huge thank you for introducing Dora to the love of her life Pip. They absolutely love each other.  Shame he’s been done as they would have made gorgeous Shih Tzu pups!

Coming to Puppy Foundation Level class and Bronze returner were really important and useful for me and Dora and really appreciated all the advice and support offered by Caroline.

Thank you again Caroline… I have a feeling we’ll be back for silver.

Thanks for everything.

Being a first time dog owner it was important for me and my family to be able to understand our puppy. I loved the approach that really explained how our behaviour will only encourage our puppy to respond, so we need to get it right. Classes are really good fun and we are all enjoying learning how to train him.

Found the puppy training class super helpful and informative. Would recommend the entry class to anyone with a new puppy as it helped us no end.

Kipper is a working cocker spaniel puppy which translates as loads of energy but also a smart dog. When he started classes he was not house trained and the only command he would reliably respond to was SIT. He was almost 4 months when classes began and I knew I needed help. The first class was a great start with lots of tips and a clear sense that Caroline would be an engaging trainer with lots of solutions for problem behaviours. Classes are really enjoyable and encourage owners to practise at home so that commands can be demonstrated at the next class. In five weeks Kipper has learnt DOWN, WAIT, LEAVE, STAY and COME. HEEL and DROP are a work in progress but the best thing for me is that I can confidently let Kipper off the lead and he will leave other dogs and COME HERE when called without straying. We both look forward to class as it’s great for socialisation of the puppies and confidence building for the owners. Also I like the reward based approach. At five months he is house trained too!